All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Potential delays due to Lockdown,Covid-19 policies or a high volume of orders or postal service problems that are outside of your control.

DOMESTIC SHIPPING RATES AND ESTIMATES

Shipping option Estimated delivery time Price
To Victoria, NSW, ACT metro areas 3 to 5 business days free
Other areas 5 to 10 business days Depends on different product, can be seen before buying
Express 1 to 3 business days(might be varied by different areas) Depends on different product, can be seen before buying
 

IN-STORE PICKUP

During lockdown, pickup service is temporarily not available. You can skip the shipping fees with free local pickup at 6 Chifley Dr, Moorabbin Airport VIC 3194. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. Our in-store pickup hours are [store hours] on [available days of the week]. Please have your order confirmation email with you when you come.

INTERNATIONAL SHIPPING

We are currently not offering international shipping.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at sardinesport@yahoo.com with your name and order number, and we will look into it for you.

SHIPPING TO P.O. BOXES

Due to the dimension of product, we are not offering P.O. Boxes delivery
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Free Returns in store
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